I've waites almost 20 minutes in the immigration line. At the screen on my line said "all passengers". With the relief that finally my turn came I presented my passport and visa to the officer. He asked "how are u" I replied in surprise "fine thank u". But He was actually asking "how are u in this line". Turns out I was supposed to be warned by some lady shouting that this was the line for residents- which I was not warned. I asles the officer why the screen wrote "all passengers" and was immediately to leave the line and go to anıther one or talk to the officer. One after the other eevertes me to another personelle at the end I found a quite impolite officer saying its not his problem and aksing me to wait another at least half an hour line. When I asked where I can complain, he gave an address that did not work, then tool my passport saying he would phptocopy it as I said I's complain, in a threatening manner. I can not belirve the roughness and inpoliteness of the officers, they just treat you as if u are their slaves! Hope someone gives these men some trainings in manners!
