I have had Sawnee EMC as my power company since 2001 when I moved to Alpharetta which is their monopolized territory where they can do whatever the hell they want without any interference of the authorities.
In those 15 years my street lights were out a few times and each time it took them 2-3 months to fix the problem.In those 15 years I always paid the bills on time but I missed two payments, both times because of not receiving the bill and I got charged $15 late fee each time . When I called their office both times the agents were rude and abrupt, having answers ready just not to credit the $15, saying they are not at fault, like they really own those fees and they are entitled to them. That is highway robbery to me. A company with a lousy service department should not expect the customers to be so perfect. especially they should not treat a customer who has always paid his bills on time so terribly. But they do not care. As far as I am concerned they should all go to hell!
THEY ARE THE WORST. I can not wait for the day that we have more than one power provider and the day that companies compete for the business.
