I owe them $620 and they make threats to me the same way! I also have had no luck getting them to work with me, they refuse to return emails... and the only email I DID get was one that told me they would not discuss my account with me via email that I needed to call them. When I do call they are rude, judgemental, and uncooperative. They have NO interest in working with me to help me get them paid- they only want their money immediately. I came home to a letter on the door today! My neighbor said 2 white guys in suits where walking around my mobile home, looking in the windows! The letter was another "contact us within 72 hrs or we'll assume you aren't interested in working with us" letters, but the guy had penned in: we are here from Knoxville, TN to speak with you about the account and your plan moving forward.
I sent them every single bill I have, medical and otherwise, my paystubs so they can see that I don't make as much as they seem to think I do (somebody told them that I got $700 in cash assistance! I wish!) I even sent them the print out from what my son's father owes for back support. They care about nothing but getting their money. One day late, or one hundred- they don't care, five minutes late is too late to 21st.
