I was scheduled to have COIT come out and stretch and clean my master bedroom. They assured me that the technician would be out at 1:00 this Thursday 12/3/2015 at 2:30 I called and said no one has arrived Sara tells me that she was going to call me to inform me that the technician that does the stretching called in sick so they could not do it. I was furious I spend three hours in the morning tearing down my COPENHAGEN bed set that comes into a million pieces and dragging every thing out of the bedroom for this. I also have new bedroom furniture being delivered in the morning. I asked her why did you not call me early, I know that the technician did not call in sick at 1:00 in the afternoon, you could have called me early in the day so I could have figured something else out. Also I asked her so you weren't even going to have someone come out and clean the carpets you were just going to blow me off? Sara kept saying that people get sick, I was furious at her that is not the point I said you should have called me how unprofessional is that. Sara said that they would try and get someone else out today to stretch and clean the carpet TRY I said. I called another company they came out that day and did both the stretching and cleaning I cancelled my appointment with COIT I will never use them again. ...
