I asked for samples of Flawless Youth and Reversaderm from a / your Florida company. I received the samples, paying the mailing. I was busy and didn't look at the letters enclosed. I looked at my VISA and saw charges of $144.12 and $135.71. I called the two above attached numbers immediately. That was August 15th, 2015. Weird, I had to call two different numbers, it was the same girl at each number but only received one cancellation number. I was expecting my VISA to be credited for those two amounts. It wasn't happening so yesterday I called again. I was informed that I would NOT get my money back. I spoke to the Supervisor, Kevin, # 385 30. He also said that I just had a cancellation not a refund. Do you know that this is a 'scam', 'fraud' company. I would like you to investigate. I see others are getting caught in the same scandal.
My ID number is 120951
My order number is 655203.
I would appreciate your full attention and expect an answer immediately.
Must I take to the Better Business Bureau or are you going to do that?
Further more two small 30 ml of the above named product certainly do not cost almost #300.
