So, I had Iolo for over 2 years. I paid hundreds of dollars for their tech support. It worked well at first. Then, when my laptop was running slow, I would call, be on the phone FOR HOURS watching then remotely fix my laptop, all for it to keep not working right. When became more persistent that their support fixes weren't working, then they told me it was a problem with malware and they couldn't do anything about it. I bought a new laptop, got a new tech services for my new and old laptop for over a year now and everything's great. I did attempt to get a refund, but the phone number they have me never connected me to anyone. Suddenly, the last few weeks, they have been literally HOUNDING me with phone calls to re-instate my service, that they can detect viruses in my WiFi and that my computer is going to crash if I don't let then fix it. They over talk me and when I hang up, they call me back TEN TIMES IN A ROW! I don't know what's going on, but I'm going to figure out how to complain because this is CRAZY!
