Menu
Write a review
File a complaint
Ccheever profile
Send message Copy link

Ccheever

Texarkana, US
Registration date: Jul 06, 2015
0 helpful votes

Ccheever’s comments

Jul 06, 2015
10:08 am EDT
RE: Blinking lights, flapping ice dispenser on Maytage Ice2O model MFI2568AEB. Just to let all know, this problem started on my fridge Saturday, July 4, 2015. Today, Monday, July 6, I called Maytage customer service, not once, but 3 times. First I was told no record of this problem and they would connect me with parts department so I could order part - I hung up. Called dealer I purchased unit from in 2006 - $315 for part and labor and could repair tomorrow. Told them I would call them back. Second call to customer service - told same thing - no problems on record but I could purchase HVboard and 1 year warranty. Asked to speak with super, but on hold for over 20 mins. Called 3rd time. Third time being the charm! Took 1 hr and 50 mins but they have scheduled "goodwill service" and unit will be repaired tomorrow at no cost to me :).