Purchased a Bauhaus sofa and oversize chair 6 months ago with a ticketed price of $1100 and $800 respectively. After about 3 months I started having concerns as to the quality - the fabric appeared to be stretching out, the chair "creaked" on the inside of the right arm, the sofa cushions appeared to be sagging and the fill in the seat cushions was beginning to bunch towards the front of the seat. Mind you, there are only two of us in the house - no kids, no pets. Well two weeks ago while sitting in the chair there was a loud "thunk" and I dropped down about an inch - several minutes later another "thunk" and again the seat dropped down. We looked under the cushion and could feel that one side appeared lower and soft. The next day looked under the chair only to find something hanging down to the carpet. Called the Furniture store I purchased it from and was told there was no warranty. Took the chair in to them and they found that two springs were broken and one wood brace had completely cracked in half - the owner of the store said that it was a stress fracture due to an error in construction. Well to make a long story short they contacted Bauhaus and were told by Bauhaus there was nothing they could do - come on - six months and insinuated that I had done something to cause all of these problems. Mind you, I am a small woman and am the only one who sits in the chair and maybe 3 hours a day in the evening. I am now having problem with the dealer that I purchased from as Bauhaus will do absolutely nothing - all that the dealer will do is add some fill to the cushions and they do have another identical chair in their warehouse to replace the 6 month old broken chair. They will not stand behind any thing else that may go wrong. DO NOT PURCHASE BAUHAUS FURNITURE! THEY WILL NOT STAND BEHIND THEIR PRODUCTS AND ANY FURNITURE DEALER SHOULD AVOID THEM
