This is the 3rd complaint from my side at the Bukit Raja outlet. I assume fast food outlet means service must be fast but now we should call slow food outlet. After a long period not entering KRR at this mention outlet due to bad experience but I went there on 17/04/15 at 9pm just want to try the macaroni cheese that's my favorite. I ordered 1/2 chicken meal set with mushroom chicken soup. You know what time I got my food together with my drinks at about 25 minute. At that time the crowd is not so only 3 or 4 tables occupied. You know how the soup tasted - its so watery and sourish is that what we pay for RM7.90 per bowl. I feel disappointed with the service and the qualify of the soup. We are paying expensive for the quality food not for a low quality food for such a price. I think all the managers should be given training to manage a restaurant and make sure before the food been served need to check the quality and taste. The person should train the waiter and waitress how to treat customers in a professional manner. Should implement SOP on food preparation and dealing with customers.
