This review explains how I was offered a job at this dealership. I also believe it reflects the poor management that I experienced.
I have been job hunting for awhile now and saw an online job posting for Stephens Honda Hyundai in Bloomington, IN. I couldn't have been more excited. I applied for the job and quickly received an email requesting to setup an interview with them. I responded to their email by expressing my interest and arrived at the interview. I was given the name of Heather Allred which you can see on Yelp and Facebook she has left a review for this company including 5 stars.
Upon arriving at the interview, I asked to meet with Heather Allred. The receptionist I first spoke with said, "We don't have anyone here by that name." I found this to be very strange. She made a phone call and said she apologized but Heather was waiting for me in the lobby. Once meeting with Heather, she never stated who she works with but had told me she was hired by Stephens to do the hiring and training for the lot and that they were currently hiring a large group. She had continued to speak about the large group throughout the whole interview as if I would be concerned. As quick as the interview started was as quick as Heather had offered me the job. I was told to start on Wednesday at 9:15 AM and Thursday at the same time. I went home to discuss everything with my family. The interview didn't sit well with me. The reason being: I was upfront about my background in which I stated that I have a past conviction on my record and I am a current felon. After stating this at the very beginning, she immediately overlooked it and never asked any questions. She even stated that it was expunged which is has yet to be.
I decided to visit Stephens Honda Hyundai's Facebook page. I had noticed that 7 hours prior from the time I visited the page, Heather had posted the same post that is now on Yelp. I discovered through Facebook that she works for Automax Sales Training. I researched on Google to learn more about Automax. As soon as I entered "Automax" in the search bar, all kinds of tags came up with the word "scam." At this point, I became more concerned and somewhat heart broken. At the end of this review, I will post a few links I found on Automax.
The following day, I called Stephens Honda Hyundai and requested to speak with the Sales Manager. I explained my concern about Automax. I had asked if the information I learned about online was true. The response was "What is your name and phone number? And I can't talk to you about this. I will have Automax call you back." His response was very unsettling for me. With my background in business, I know that the ability to answer a customer's question and help them resolve an issue is essential in customer service. About an hour after my phone call with him, Heather texted me back and forth several times within the next few hours. This was our conversation:
Dustin, this is Heather. Mr Derek just gave me your message. I'll call you in a few minutes and layout exactly what you need to know.
Okay thanks Heather.
You bet. Just shows me you are throrough, detailed oriented, and research savvy. Like car buyers LOL
Its my curse!
No sir! It's good. I have one more interview then a break and I'll call
We got swamped earlier ! Is it too late for me to call?
Hope everyone made it home safely and had good mystery shop!
Sleep well tonight and remember to dress to impress, sleep well, eat well, etc!
END OF TEXT
I did not respond to her last 2 text messages since she had put me off all day. Also the last message was very strange since I did not show up for orientation at the lot.
Below are the links for Automax:
http://www.insider-car-buying-tips.com/automax-car-salesman-training-how-legit-is-automax.html
http://wordbending.com/2012/05/19/automax-hiring-scam/
There are many of these reviews! If you have been a part of this scam, please email me at Dustin_D_Dyer@me.com. I, as well as many others, believe this to be a scam and hope to put a stop to this.
Dustin Dyer
