I bought the KOR Professional Wand at Baybrook Mall on 8-8-2014. On [protected] (6months) later, it stopped heating. So I tried to exchange it. I just wanted another one. The sales person says I have to pay a $29.99 fee for shipping and handling. The sales person was very RUDE.Why should I when there is a Lifetime Warrenty. I paid $85.00 for this piece of CRAP! I will never buy from KOR PROFESSIONALS again.
