This is the worse experience I have had in my life dealing with these people. Direct tv advises to cancel maintenance coverage on 1/9 then sets up service call for problem I have had for almost a year with the service. Tech comes out on Tuesday replaces mini genie. Works fine on 1.5 days then Genie tells me that the storage disk is corrupt. Direct TV then wants to charge me to replace their equipment since their representative cancelled the maintenance agreement. Everytime you call them you get a ifferent story and they are the worse company in the world to deal with. I cannot wait until the contract expires in 4 months so I can get a service provider that will actually provide a service