OMG. I bought, not lease, a Direct TV HD receiver from Best Buy. This receiver stop working and a Tech from Direct TV came in to my apartment and switch it with one from them. He took my and I tough it was a clean exchange, I get yours you get mine, since there were the same. After I finish my service after 7+ years ( not one time late) they requested from me to return the receiver. Went I ask for a compensation from my or some kind of discount, since they acknowledge they recycle my, the answer was... NOTHING WE CAN DO FOR YOU. I will try this link.