Ordered through carports.com. (Georgia) Got a phone call from rep saying they would install Monday morning approx 8:30 am. By 10 am, no sign or word of them. Called local rep after many phone transfers and dead ends, she says the guy's "truck broke down, can't be there till Thursday". Why Thursday? How does he know his truck will be ok on Thursday? Sounds flaky to me. In this economy, you'd think someone would want to have a job on Monday morning? We cancelled the order. Luckily only a $50 deposit lost.