I received switched from Star Tex to TXU. My contract was up on 9/26/l4 with Star Tex and when I applied with TXU, I asked them to change it on 9/26/l4;/ TXU changed it the day that I put in the application 0/05/l4 and now Star Tex is charging me with a $l50.00 cancellation fee. I went with them because of a cheaper rate and I live on a fixed income. I feel this is their fault, which they say is not as they cannot see the date it was suppose to be switched. I am very perturbed with them. I am sorry I switched to them. Is there anything that can be done able this early cancellation fee?
Recently switched from Star Tex to TXU and TX U switched it the date I applied instead of the date my contract was up which was 9/26/14. Star Tex is charging me a $l50 early cancellation fee. I cannot afford this as I live on a fixed income and changed to get a lower rate to save money. I asked TXU why they changed it on the date I applied instead of the date of 9/6/14 when my contract was up and they said they couldn't see that date. Sorry I switched to them. Is there anything I can do? I feel like switching back and letting them eat their early cancellation fee.
