I think the flat iron itself is good (makes me hair really straight and silky feeling) but the customer service is dirty, sneaky, manipulative and fake. They lure you in with sweet words and "special deals" ...god the guy told me the serum was 100 bucks retail, butit would give it to me for 45 and throw in shampoo and conditioner and later when I checked online I saw that the serum was only 25 as well as the shampoo and conditioner as a combined set! The way they run their business is disgusting. I bought the iron because I was in a rush (he gave me a special deal at 79 dollars)...but didn't know it was a sneaky business until after the fact... I gotta give the guy credit though, he's good at what he does...being sneaky and manipulative!
