I have been getting a medication, and suddenly with no warning they leave me a message it will be delayed 10 to 14 days for a prior authorization. When I called to find out the date of my last prior auth and when it expired, the first person tried to tell me it went by calender year (this is WRONG, I am a doctor and know better), she said if it was done in December it would only be good for one month. No one could give me the information on when my previous PA expired, or if and how they contacted my doctor's office.
