I had a very POOR experience with Boat Tune. They added cost to my estimate without prior communication and damaged my lower unit with a torch. They offered to repair their damage, only, if I paid additional for it. All for an impeller change on a perfectly working motor. Like many others here, I've owned several boats over 25+ years, and this was the first marina in which I've ever put in a negative report. I did agree on one item with the owner, when I stated I would not be back he agreed I shouldn't, since they couldn't perform to my standards. My standards include good communication, quality work and responsibility. None of which I felt were met. I do understand why they were able to get my boat in the week before Memorial Day when 2 other companies were not, now. I thought I got lucky, not so much, now.
