DO NOT allow this company to service your A/C Unit. BFC destroyed my A/C unit due to a faulty repair of compressor in 2012. BFC did not bolt down compressor and also wired wrong. BFC sent three technicians to my home in April 2014 and not one was able to correctly diagnose issue. BFC created a fire hazard and also a electrocution risk due to wiring. BFC sent a technician to my home (while I was not home) to change wiring and refused to send invoice ( I am assuming out of fear of legal action). I have been a customer with this company for 7 years they did well on other household appliances. Manager Cameron is extremely rude and representatives that answer phone lack customer service skills. I contacted corporate who offered to "match price" on a new unit and also advised that technician that installed compressor in 2012 and that misdiagnosed unit April 2014 was "fired". BFC mistake cost me $5, 000.
