I returned a book I had rented from them and they tried to charge me for the book. They told me that it was water damaged. It was not when I returned it. I never even used the book so there was no wear and tear from me at all. The book was returned the same way I received it. I disputed the charge with my bank and I called Ecampus to complain. Waiting to see what their response will be. They call pull this scam on anyone! Never shop there again!