I have had the same issue with these people. They deducted twice from my bank account and i can't get hold of them. I sent them an email asking (automatic email attached) and still no reply from them. These people have to be stopped. What can i do? Does anyone have an email address for them? The automatic email does not show the address and i want proof that i sent them emails. All i have at the moment is screen shots. Please help! Email me at sandra@sropes.co.za.