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andrewlight

Cincinnati, US
Registration date: Jan 14, 2014
0 helpful votes

andrewlight’s comments

I bought a house back in April 2012. I had DirecTV for many years and and used Cincinnati Bell basic phone service and their broadband service, which. during my move I called Cincinnati Bell to transfer my phone and internet. They then offered to bundle my Phone, Internet and TV service and save me a great deal, also telling me if I switch they will pay up to $100 of any fees I on my bill from my DirecTV. Well I have been using the service for a year and half now and ever since I switched I have had lots of issues with poor internet service. the TV service is constantly rebooting and downloading. I constantly have to reboot the reciever/DVR after watching a recorded show. I have called them several times since i had the service. My so call bundle package is now costing me over $60 dollars more than it was before I bundle. I have never received the $100 rebate and when I called them abut it I got so many transfers to I gave up. Now I am left trying to find another service that will give me what I want and save me in bills as promise by cincinnati bell.