I know how you feel, and it seems like this is a common problen in Mexico. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. I have been in touch with people there and they say they are working the process but it takes time. It has now been almost 5 months and I am losing faith they will ever pay me back. This is another forum with more complaints about this company:
http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/
I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. I want to complaint with PROFECO about this, and get my money back
The timeshare resale scams are just a symptom. They need to do something about the timeshare scam itself. An obligation 'in perpetuity' - that passes to your children? There is almost no legal way out of the obligation, even if you don't use the facilities and want to sell it back (they won't take them back). In other words, they hawk 'property' that you cannot resell, cannot give back, and has literally no value in the market - and tell you that you have to pay 'maintenance' forever... and that they can assess 'special fees' on in order to do repairs they *should* have been doing with the maintenance fees:
http://www.timesharescam.com/blog/105-timeshare-resale-scam-companies/
The sales tactics are the same for everyone at the Mayan Palace timeshare resorts. Hard sell, disrespectful when you say no, broken promises. DO NOT think for one moment that you have an upper hand...these are professional con artists highly trained to take your money. You have no chance of ever seeing your money again or receiving anything close to the value you were promised. Assume that everything posted by Grupo Mayan and its affiliates is a lie or a scam. Never do business with this company; never buy a mayan palace timeshare scam:
http://www.timesharescam.com/blog/51-mayan-palace-timeshare-scam/
I know how you feel, and it seems like this is a common problen in Mexico. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. I have been in touch with people there and they say they are working the process but it takes time. It has now been almost 5 months and I am losing faith they will ever pay me back. This is another forum with more complaints about this company:
http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/
I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. I want to complaint with PROFECO about this, and get my money back
Timeshare relief is, per se, a timeshare transfer company. According to the BBB, there is an alert the business and a total of 17 complaints since March 10, 2013. The company is NOT BBB accredited. Due to the infraction of several laws, in 2012, Timeshare Relief had to pay a penalty of $13, 950 USD:
http://www.timesharescam.com/blog/174-timeshare-relief/
