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jenvanr

Englewood, US
Registration date: Oct 16, 2013
0 helpful votes

jenvanr’s comments

These complaints about unjust fees are totally on point. I am so angry about it as I live in a rental property south of Denver, Colorado and as you all cited, the so-called fees and charges keep increasing seemingly month after month. Here's a breakdown:
Allocated Water Service $11.57
Submetered Water Service Tier 1 $10.52
Submetered Water Service Tier 2 $2.78
Water System Investment Fee $7.22
Allocated Sewer Service $3.69
Stormwater $3.06
Submetered Sewer Service $21.23
Trash Base Fee $20.00
Meter Read Fee $0.35
Service Fee $5.45

This totals $85.87 a month! Up from $35.00 a month just 2 months ago. I mean, it's so obviously padding and erroneous charges.

Beware when you sign a new lease with a rental property; you need to know whether or not NWP handles these utilities. It's a total RIPOFF. I am going to battle on this.
I should have mentioned in my post earlier: I have a submeter and yet, just a few weeks ago a NWP employee came in to 'check and reset my meter'. I am gone most of the time so water and sewer usage is minimal at best. I workout and shower at the gym. My complaint is mainly all the fees and the helplessness one feels as these fees and charges are beyond your control.

At least with Xcel Energy you can control your energy consumption; not with NWP. We have a trash valet service my community added a few months ago. Laughingly called as it amounts to a plastic 'bench' outside your door in which to throw trash bags. I'd rather just throw my own trash in the many dumpsters on the property, but no...it's mandatory...and that costs $20/month!

I'm so annoyed about this as you are really unable to budget because the bill keeps going up...it never ever ever goes down!
Oct 16, 2013
10:34 am EDT
These complaints about unjust fees are totally on point. I am so angry about it as I live alone in a rental property south of Denver, Colorado and as you all cited, the so-called fees and charges keep increasing seemingly month after month. Here's a breakdown:

Allocated Water Service $11.57
Submetered Water Service Tier 1 $10.52
Submetered Water Service Tier 2 $2.78
Water System Investment Fee $7.22
Allocated Sewer Service $3.69
Stormwater $3.06
Submetered Sewer Service $21.23
Trash Base Fee $20.00
Meter Read Fee $0.35
Service Fee $5.45

This totals $85.87 a month! Up from $35.00 a month just 2 months ago. I mean, it's so obviously padding and erroneous charges.

Beware when you sign a new lease with a rental property; you need to know whether or not NWP handles these utilities. It's a total RIPOFF. I am going to battle on this.
Oct 16, 2013
10:35 am EDT
I should have mentioned in my post earlier: I have a submeter and yet, just a few weeks ago a NWP employee came in to 'check and reset my meter'. I am gone most of the time so water and sewer usage is minimal at best. I workout and shower at the gym. My complaint is the fluctuation of usage and resulting charges when your actual usage remains the same and in many cases, reduces, the continually expanding fees, and the helplessness one feels as these fees and charges are beyond your control.

At least with Xcel Energy you can control your energy consumption; not with NWP. We have a trash valet service my community added a few months ago. Laughingly called as it amounts to a plastic 'bench' outside your door in which to throw trash bags. I'd rather just throw my own trash in the many dumpsters on the property, but no...it's mandatory...and that costs $20/month!

I'm so annoyed about this as you are really unable to budget because the bill keeps going up...it never ever ever goes down!
Oct 16, 2013
10:45 am EDT
This lady's complaint about unjust fees is totally on point. I am so angry about it as I live in a rental property south of Denver, Colorado and my so-called fees and charges keep increasing seemingly month after month. Here's a breakdown:

Allocated Water Service $11.57
Submetered Water Service Tier 1 $10.52
Submetered Water Service Tier 2 $2.78
Water System Investment Fee $7.22
Allocated Sewer Service $3.69
Stormwater $3.06
Submetered Sewer Service $21.23
Trash Base Fee $20.00
Meter Read Fee $0.35
Service Fee $5.45

This totals $85.87 a month! Up from $35.00 a month just 2 months ago. I mean, it's so obviously padding and erroneous charges.

Beware when you sign a new lease with a rental property; you need to know whether or not NWP handles these utilities. It's a total RIPOFF. I am going to battle on this.
Oct 16, 2013
10:46 am EDT
I should have mentioned in my post earlier: I have a submeter and yet, just a few weeks ago a NWP employee came in to 'check and reset my meter'. I am gone most of the time so water and sewer usage is minimal at best. I workout and shower at the gym. My complaint is mainly all the fees and the helplessness one feels as these fees and charges are beyond your control.

At least with Xcel Energy you can control your energy consumption; not with NWP. We have a trash valet service my community added a few months ago. Laughingly called as it amounts to a plastic 'bench' outside your door in which to throw trash bags. I'd rather just throw my own trash in the many dumpsters on the property, but no...it's mandatory...and that costs $20/month!

I'm so annoyed about this as you are really unable to budget because the bill keeps going up...it never ever ever goes down!