I made a purchase in April 2013 from the Blade Shop. I sent the item back unused and complied with the return policy. I was told by phone twice my card would be credited by a lady who identified herself as " Elizabeth". I was told my account would be credited...it was not. Two emails unanswered, and ( 40 Days later), my Credit Card company had to dispute the lack of a refund, and cooperation from the blade shop and Credit My account.
The BBB of Knoxville has had many complaints. Customer service is not the core of this company and in my opinion a shady business practice. Buyer Beware, their are too many places to buy from. I did file a complaint with the Knoxville BBB who will add it to the stack.
