$400 in NSF fee's. 7 NSF's in 2 days...I switched from Citibank to Suntrust because there was not Citibank within an hour of where I moved. This bank hires ###s who are uneducated and don't deserve to be handling money. Their customer service pales in comparison to Citibank's which I now think is the best bank on earth. They are compassionate and understanding if you get an NSF fee, they work with you.
Citibank's check cards automatically stop working if you are out of funds, Suntrust however will let you spend up to $400 and charge you $35 each time you use the card even though the funds are not available. Lastly, they use paper still. That was the first warning signal to me, paperless systems are being used by many banks, suntrust needs to invest some of those NSF's fee's they've accumulated into their Business...They make me increadibly nervous, I have no faith in them and would not recommend them to anyone.
I highly recommend Citibank over Untrust.
