hi there
we are another Elite international victim, we paid £595.00 for urgent child care as our aupiar had to go his grandma had died,
we made it very clear to the agency the type of mother' help housekeeper we were looking for they send us the wrong person that did not speak english, was a smoker, she left after 4 weeks
the agency has not as yet responded to our pleas for a refund, so that we could employ other agency,
we just don't know what to do...