Their shipping option is misleading or I should say a scam. And their customer service is so poor!
I placed an order last night (10/12) for 4-bottles of super sciatica relief for $54.00 for my aunt in the Philippines who suffering from severe sciatic pain hoping that this will relieve her from the pain she’s going through.
SELECT YOUR SHIPPING NOW-$12.95 is one of the shipping method option, I selected it understanding that my order will be shipped sooner compared to the other shipping methods: First class - $7.95 or PRIORITY mail - $9.95 because it has price value and it costs more that the other two. I called the toll free number stated on my confirmation e-mail but a voice prompt will ask you to leave message and contact information and a customer service rep will contact you. Is that good customer service? I sent them an email, too, just to make sure that I get what I need. I requested for shipping information and time frame. A certain Scott called me up after about an hour, telling me that I won’t be able to get my order on time for my other aunt to take in home on Monday. Explaining that “SELECT YOUR SHIPPING NOW-$12.95” is not actually a shipping method. What is that all about? This option was placed to mislead their customers to pay more for shipping, when all they do is ship PRIORITY or FIRST CLASS. Had I not contacted them, I would not know that I am over charged for shipping! And that’s cheating! I asked and even begged Scott to possibly have my order ship in time for my aunt’s departure on Monday since they over charged me anyway, but since they don’t care about their customers and their mission to help “cure”, instead he just offered me a refund and asked me to look for other products somewhere else instead so I could help my aunt with her illness. This is not the type of company you want to do business with, very unprofessional and misleading. So I canceled my order, i guess they don’t need my business.
If you are reading this Jeff and your right-hand guy, you have a lot of things to improve on for people not to be skeptical!
