I too have been duped by this company. My story is like many others here, I just cannot believe how a company like this can continue to trade?! I wish I'd read these reviews before placing my order, but the site looked very professional and bona fide and as I was so delighted to find the book I had been sourcing for such a long time, I went ahead and placed my order. Only after 3 weeks of emails with no response did I start to question the legitimacy of the company. The money was promptly taken from my account and I have had to cancel my bank card and set up a claim with Visa who are looking into it for me. DO NOT EVEN CONSIDER PLACING AN ORDER WITH THIS COMPANY!