I am a restaurant owner starting a class action lawsuit against CitySearch.com. I have had fake reviews posted by an anonymous reviewer signing up under multiple names and writing completely fabricated reviews in violation of CitySearch Terms of Use. CitySearch is aware of the problem and ignors it because their policy is to NOT PROVIDE SERVICE TO ANY RESTAURANTS THAT DO NOT ADVERTISE WITH THEM. I actually have internal CitySearch correspondence stating they won't fix the problem unless I advertise and that they do not even review complaints unless you buy advertising from them. The Salesman then go and use the problems to blackmail restaurants into buying services. AGAIN I HAVE SPECIFIC WRITTEN INTERNAL DOCUMENTATION detailing their predatory and unethical policies AND ILLEGAL POLICIES. If you have any similar complaints please email me at itk@aol.com.
