I also agree that Nuvell has very rude and unprofessional collection services. Even responsible people have unfortunate circumstances that cause late payments. The bottom line is a late payment does not give Nuvell the authority to demean or disrespect their customers. They call my home 10-15 times per day even after being told that I am at work - this is nothing short of harrassment. When I return their calls the dialogue I receive is mostly threats. Not all of the customer service reps respond this way - but a lot of them do. I just don't understand what the harrassment solves? The same day I came home from a surgery they called my home and I was 7 days past due - they were so nasty, I simply hung up the phone. I would not recommend anyone use this company, no matter what your circumstance. Imagine what would happen to someone who is unable to handle their tactics - not everyone is strong especially in todays eractic economy.
