totally agree with previous comments/complaints...My flight to toronto was cancelled by globespan for 30th september, , , myself and my wife were extremely dissapointed...i recieved a phone call saying my account had been refunded still waiting for funds to arrive back in my account...called them 4 days later ...funds had not been released back to my account, have been assured they are...watch this space!...by the way i cancelled my hotel at manchester airport the same day my flight was cancelled, , my refund was in my account the following day...?