I too have had issues with the disney rewards program. I now have 12675 points. for those of you who don't know yet some of the rewards that they offer they do not have anymore. for example the the samsung tv. they offer it like alot of their rewards but when you try to redeem your points it gives you the impression that your about to get the reward then rejects it saying that they are out of the product. Well it has been like that for quite some time now. when I called the customer service i was told that the system was slow and that they would fix it to show that they are sold out. well a month went by and it was still being offered. when I called back to let them know that i also have done marketing and that they are only luring people in to purchase their product by offering these rewards. this is unacceptable. you should not offer prizes that you don't have. they are just increasing their sales at our expense. if anyone out their is going to start a class action suit let me in on it. This is not right. when you have all these families buying your product to collect a reward you had better give them that reward or pull it from the site so that people starting don't get taken advantage of. People and their kids are being lied to. This needs to STOP! kujo1a@yahoo.com I think disney should refund us for the movies we purchased because lets face it we know the stores won't take back dvds once they are opened. Its no diffrent than false advertising folks.
