RCN is freaking pathetic. My credit card number changed and I **cannot** get through to the billing department...or any department for that matter. I've called the two toll-free numbers (800-ringrcn and 877-rcnbill) and it hangs-up on me every time it tries to connect me to the respective department.
What a joke! They can't even get their call center working correctly so I can pay my monthly bills!
