I had ordered $120 dollars worth of stuff off hatchetgear...BIG MISTAKE. they sent me an empty box the first time, but since I live in Canada, I did have to pay $40 COD for shipping. I complained and they sent me another box, with a t-shirt in it...worth what...$25? Costing me yet another $40 in COD costs. I have been emailing and calling everyday for 2 weeks now with no luck. I have even threatened to get my legal representation involved. nothing! no response, no refund, no call back. I called head office two days ago, they said to call back in an hour, i did, and there was no answer. I called head office today, this time they took down my number and said they would call me back. when i objected and said i'd rather deal with this now, he was very rude, interrupted me and said, can i have your number! I am out $200 with nothing to prove for it, and dealing with horrible customer service.
