I feel with you. Today i have ordered to a service agent to dispose of my 19 month old ViewSonic LCD TV.
I have had nothing but trouble with this product. A month after the warranty had expired the power supply quit working. It did cost me $170 to repair it. 6 months later I find myself at the service again. The main board needs replacement...yet another $370 to fix that. No way. That would be $540 within a 2 year period for a $700 TV. Besides, The LCD panel has shown a lot of image persistance (ghosting). This Tv was used in various channels like VGA and Svideo application. This is is ridiculous marketing and a shame of quality manufacturing. Though I doubt ViewSonic does any of that, but make bad judgments. I found the initial support staff very compassionate and helpful beyond the ordinary. However, their executives, controlling and leniency rather crude.
The usual 'its not personal but business attitude'. Well, let me tell you ViewSonic, this business is personal and you suck at it. I have had many PC monitors from ViewSonic in the past with no regrets. But this new venturing in another industry is failing for them. They should stick to their guns and keep innovating for quality not quantity. Its jut a bad attitude. I appreciate quality and thought i could trust this brand...how wrong i was. I paid dearly for this bad experience and i think it will last while and will take ViewSonice a lot of work to gain trust back.
