This company doesn't even know how their own website works. After cancelling our book ad the sales rep convinced us to contract for an online ad. We offer an expensive product that depends on reaching people across the country and the salesman assured us that the search features, including the "distance" search would work for us, even if we didn't show our address in our ad.
Needless to say, the only people who can find our ad are those who know which cities are in our local directory. They tried to convince me that "No one searches by distance." They also tried to say that their site is NOT a search engine! I pointed out that they offer searches up to 500 miles and should capture any business in the search category within that distance. They then tried to tell me that they do not offer search engine features on their site. Their contract offers you a choice of listing your full addres, just city and state, or no address. Nowhere in their contract does it state that, without your full address listed, the search features on the site will not work.
