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Frances Patton

Registration date: May 30, 2013
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Frances Patton’s comments

I was charged almost $400 for a package I never received and now they keep calling me to give them another $99 to reissue this "vacation." They knew that my husband was in Iraq and that the vacation would not be used within a year and told me I could use it up to 3 years. Now they tell me that "their hands are tied" and that the person who told me that had been fired and that my only choice now was to lose my money or give them more. They are dishonest, call me at work, at home and on my cell phone. One salesman said that he knew I was elderly and that perhaps I misunderstood. I am 60, work fulltime and run three miles a day. He said, "Well I see your birthdate in front of me and my grandmother isn't as old as you are." The young man who called me last was named Brandon and he was extremely polite and understanding. He should not be associating himself with this sleezy company. Any company the would take advantage of military people fighting to preserve their right to be unethical should be shut down. I intend to fight this legally because I do not want our military servicemembers who are planning a "welcome home" vacation to have something this diasastrous happen. They make too little money as it is. Unfortunately, it is the little, working people that this company seeks out.