we had a bad experience with suntrust with respect to a second mortgage. that mortgage was taken by a family member that passed away; with the person on deed having rights of survivorship. NEVER did suntrust's assumption department every clearly state what was necessary. they sent over new loan docs. they never returned calls. nor did they take into account that someone passed away. nope. they immediately sent it all to foreclosure. and when we tried to make it current with them, they refused. they started foreclosure proceedings. we had to take out a completely new loan for the first and the second to get out of losing our home. suntrust - and their lawyers stovash, tingley & case -- are bloodsuckers. they are in the business of making people homeless. several times we offered to bring it current. they refused. what strikes me as funny is in this market -- they wouldn't sell the house on a short sale. no properties in our subdivision are moving because of the sluggish market. they are a horrible bank, who employ petty people who do not bring any compassion to what they do on a day to day basis. their motto is 'seeing beyond the money'. it's absolute BS. they don't see beyond the money. i only wonder how many people have been rendered homeless by this bank or cheated out by their fees. avoid this bank at all costs. if you have accounts there, pull them out immediately. we will never do business with them again - at least i refused to put my business accounts there.
