The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. We request that you consider contacting the Ashley Furniture Consumer Affairs Department, so we can assist you and the store in reaching an acceptable resolution.
Our contact information is as follows:
Email: consumeraffairs@ashleyfurniture.com
Fax: [protected]
Phone: [protected], ext. 5013
Mail: Ashley Furniture Industries, Inc.
Attn: Consumer Affairs
One Ashley Way
Arcadia, WI 54612
You may also consider visiting our website, www.ashleyfurniture.com. Click on “Contact Us” at the bottom of the homepage.
We are here to help!
Hi Jennifer,
My name is Tammy and I am employed with Ashley Furniture Industries, Inc. in Arcadia, WI. I have been visiting many of the complaint websites and ran across your complaint. I am very sorry to hear about your frustrations with your purchase of Ashley Furniture. The store was correct to send a technician to complete and inspection and make any necessary repairs/adjustments as long as they are able to meet factory specifications, if they are unable to meet factory specs, they need to discuss the situation with their Ashley Marketing Specialist to assist them in a decision as to how to proceed. I am very concerned about your situation and I would like to diligently work with the stores customer care department to be sure you have been receiving a reasonable resolution. Therefore, I have forwarded your complaint directly to the Head of Customer Care for the independently owned and operated Frisco, TX HomeStore for further review.
Your Ashley Furniture Industries, Inc. reference number is RN473607.
Thank you!
Tammy~Ashley Internet Communications
This is in regards to Michelle Fichter's post.
The independently owned and operated HomeStore in Carle Place, NY is working with Michelle to find a reasonable resolution. If Michelle has any further questions or concerns, we ask that she contacts the store directly for assistance or she may contact the Ashley Consumer Affairs department at [protected] ext 5013 and we will contact the Carle Place HomeStore on her behalf.
Thank you!
Tammy~Ashley Furniture Industries, Inc.
The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. We request that you consider contacting the store directly for assistance, if you are unable to get assistance from the store, please feel free to contact the Ashley Furniture Consumer Affairs Department, so we can assist you by contacting the store on your behalf.
Our contact information is as follows:
Email: consumeraffairs@ashleyfurniture.com
Fax: [protected]
Phone: [protected], ext. 5013
Mail: Ashley Furniture Industries, Inc.
Attn: Consumer Affairs
One Ashley Way
Arcadia, WI 54612
You may also consider visiting our website, www.ashleyfurniture.com. Click on “Contact Us” at the bottom of the homepage.
We are here to help!
The HomeStore in San Antonio, TX is an independently owned HomeStore. As such, the owners of the San Antonio HomeStore develop and implement policies and procedures regarding customer purchases, deliveries and warranty claims.
I am forwarding a copy of this post directly to the Head of Customer Care for the San Antonio HomeStore for further review.
Unfortunately, if we do not hear from a consumer, we are unable to assist. Should Mr. Morales contact AFI, we will review the information and proceed from there.
The HomeStores and authorized dealers that sell Ashley Furniture are independently owned and operated. We request that you consider contacting the store directly for assistance, if you are unable to get assistance from the store, please feel free to contact the Ashley Furniture Consumer Affairs Department, so we can assist you by contacting the store on your behalf.
Our contact information is as follows:
Email: consumeraffairs@ashleyfurniture.com
Fax: [protected]
Phone: [protected], ext. 5013
Mail: Ashley Furniture Industries, Inc.
Attn: Consumer Affairs
One Ashley Way
Arcadia, WI 54612
You may also consider visiting our website, www.ashleyfurniture.com. Click on “Contact Us” at the bottom of the homepage.
We are here to help!
The Carley's post was submitted to the Head of Customer Care for the Manhattan, KS HomeStore. It has been brought to Ashley Furniture Industries, Inc. attention that the HomeStore allowed the Carley's to return their mattress and receive a refund after a months worth of use.
