1. I placed the order online
2. I got an email saying I need to call them to confirm my order.
3. I called and they tried to sell me batteries for the camera.
Note: They said the battery that comes with the camera only lasts 10 min and that I need to buy a $70 battery for the camera to work. When I said I don't need a battery the man on the other end said (in a rude manner) that I don't really want the camera and that he was canceling the order.
Now I have to keep an eye on my credit card statements to make sure that they don't change me.