I have the same problem. I ordered a number of items on Jan. 8. My credit card number was charged immediately (not like they state in their policy, where they claim that they charge the card when items are shipped). The status of my order still lists "ordered", not shipped. I have not received any shipments as of Jan. 18. They are not reachable - the phone number is always busy (probably lots of people trying to reach them). The few occasions where I got through, nobody answered the phone. No responses to emails whatsoever. I checked them out on the Better Business Bureau website, and they actually have a good rating. I will probably file a complaint with the BBB, since they only took my money and never delivered any product. I suggest you file a complaint as well, the more people do this the better. Good luck to everybody who has problems.
I have the same problem. I ordered a number of items on Jan. 8. My credit card number was charged immediately (not like they state in their policy, where they claim that they charge the card when items are shipped). The status of my order still lists "ordered", not shipped. I have not received any shipments as of Jan. 18. They are not reachable - the phone number is always busy (probably lots of people trying to reach them). The few occasions where I got through, nobody answered the phone. No responses to emails whatsoever. I checked them out on the Better Business Bureau website, and they actually have a good rating. I will probably file a complaint with the BBB, since they only took my money and never delivered any product. I suggest you file a complaint as well, the more people do this the better. Good luck to everybody who has problems.
I have the same problem (ordered something and never got a shipment). I actually checked them out on the Better Business Bureau and they have a good rating! I just filed a complaint with the BBB and urge everybody with problems to the same. It appears that complaints that were filed previously by other people were all resolved. The more people complain, the better! Either issues get resolved or their good rating gets changed to a bad rating, so that consumers avoid getting ripped off. Interestingly, somebody must be still working there, because the website changes (new specials and so on) almost daily. Good luck to everybody and post a new comment if you get something resoved.
I have the same problem (ordered something and never got a shipment). I actually checked them out on the Better Business Bureau and they have a good rating! I just filed a complaint with the BBB and urge everybody with problems to do the same. It appears that complaints that were filed previously by other people were all resolved. The more people complain, the better! Either issues get resolved or the good rating of HDAccessory gets changed to a bad rating, so that consumers avoid getting ripped off. Interestingly, somebody must be still working there, because the HDAccessory website changes (new specials and so on) almost daily. Good luck to everybody and post a new comment if you get something resoved.
I have the same problem (ordered something and never got a shipment). I actually checked them out on the Better Business Bureau and they have a good rating! I just filed a complaint with the BBB and urge everybody with problems to do the same. It appears that complaints that were filed previously by other people were all resolved. The more people complain, the better! Either issues get resolved or the good rating of HDAccessory gets changed to a bad rating, so that consumers avoid getting ripped off. Interestingly, somebody must be still working there, because the HDAccessory website changes (new specials and so on) almost daily. Good luck to everybody and post a new comment if you get something resoved.
After I filed a complaint with the BBB, one day after the complaint I received an email notification from HDAccessory about a shipment being made, and guess what - a few days later I got my stuff. So do the same thing - file a complaint, receive your order and never order from them again!
After I filed a complaint with the BBB, one day after the complaint I received an email notification from HDAccessory about a shipment being made, and guess what - a few days later I got my stuff. So do the same thing - file a complaint, receive your order and never order from them again!
After I filed a complaint with the BBB, one day after the complaint I received an email notification from HDAccessory about a shipment being made, and guess what - a few days later I got my stuff. So do the same thing - file a complaint, receive your order and never order from them again!
After I filed a complaint with the BBB, one day after the complaint I received an email notification from HDAccessory about a shipment being made, and guess what - a few days later I got my stuff. So do the same thing - file a complaint, receive your order and never order from them again!
After I filed a complaint with the BBB, one day after the complaint I received an email notification from HDAccessory about a shipment being made, and guess what - a few days later I got my stuff. So do the same thing - file a complaint, receive your order and never order from them again!
