I ordered the Verizon triple package, and was supposed to have the t.v. and internet installed. They gave me a range between 8-5. I tried to get it narrowed down, and they refused. After waiting at home all day, I received a call at 3:00 to inform me that they wouldn't be coming out. Is this a crock or what? I refuse to go to a service that's no different than Comcast. Verizon SUCKS!