Wildblue sucks. Not only is their service horrible (can you say 33K modem speed on top of all of those down ages?) but the installer pierced our water main & since he said "no he didn't," Wildblue won't pay for the repair. The address listed on an ad we rec'd inviting us to join (when we're already customers,) came back "address unknown.") Bad, bad, bad.
Forgot to mention that their free anti-virus put my laptop into an endless booting loop, & had I not had above average computer knowledge, I would have had to pay a professional to repair it. Also regular problems sending/receiving e-mails. Had no internet for 4 full days, but (of course,) had to pay full price, anyway. It seems many installers are insisting on putting in a pole, which is often unnecessary (my DirecTV's right on my roof, so why can't WildBlue do the same)? This is just a way to fleece customers out of an extra $80 (+ the water main repair bill I mentioned in my previous post, in my case.)
