I have had the same problem with them! I ordered a DVD series in August and still haven't received it! I keep getting "it will be shipped next week" then I'll call or e-mail next week and they say it will be the following week. I asked for a refund twice with no luck. finally I am disputing the charge with my credit card company. The same person is there 24/7 and they are always very sorry for the delay! They are a scam! To anyone who reads this... BEWARE OF THE ULTIMATEDVDSHOP.COM!
