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eddia j ross

Registration date: May 30, 2013
0 helpful votes

eddia j ross’s comments

Oct 01, 2007
10:26 pm EDT
I made a purchase through bill me later. I decided to make another purchase and add it on to my existing account. The cust service lady added this to my account and upped my payments to accomodate the second purchase. After this I received an e-mail from bill me later that my second purchase was declined. I called bill me later and asked them to return my payments to the previous agreement but they kept my payments the same as if I had made the additional purchase, so I would be making payments on something that I never received. Why did the cust ser rep do this before she checked to see if my second purchase was approved? Then talking to cust service reps did no good and talking to a supervisor was even worse, it was like talking to the wind, they will not listen, all I heard over and over, this is our policy. I will never deal with these people again. Also if you set up payments to come out of your checking acct it is only for six months, and if you do not happen to remember to call and renew the withdrawals they charge late fees, the reason they do this is to be able to charge late fees. This company is a scam.