This is with reference to above mentioned subject of cancellation of my SBI Super Suraksha Policy. I do not want to pay the amount of 3583/- that has been charged on my Sept’07 SBI card statement.
As Per SBI customer support I have opted for the above mentioned policy on 24/11/2006 so the amount was debited from my account and on 13/12/2007 it was again credited on my account for flexipay options.
But I have not received any policy papers nor the flexipay options has been defined for me from the month of Jan’07and suddenly in the month of sept’07 they are charging me amount of 3583/- and also flexi pay processing fee of Rs. 111/-. which they have not opted for. It is the responsibility of SBI card personnel and not the customer to follow up with all such things .This is really disgusting.
