I want to humbly submit though your medium that on 27th August, 2006 i had requested (via SMS) the company through their local branch of Agra (India) to disconnect my post-paid connection and return my deposit money after deducting the dues or any outstanding payments which was immediately confirmed by the branch.
Later on, I also submitted a written application to do the same on 2nd September, 2007. As a result of which the connection was disconnected after few days.
Now, after nine months, the company has sent me a bill of Rs. 5000/- along with a notice to clear it soon.
I am a respectable law abiding citizen and I have done everything through the proper channel to get my card disconnected. On the contrary the local branch of Agra (India) fof Bharti cellular (Airtel)has been widely acknowledged by the local people being notorious and mischievously in hiding the facts and information from their customers as well as from the company's higher authorities. Such cases of harassment and cheating have been constantly reported in the locality for a very long time.
Sincerely,
Dr. Saurabh Mani
Airtel connection no.(Mobile No. [protected], Sim No. [protected])
Agra
