Unfortunately the business practices of this store are consistently poor. In addition the personal attributes of both Yvonne and Carl Hassett are also lacking. Steer clear of them and their store and avoid any and all business transactions with them.
They also own a 2-family house in town (124 Sylvan St) that they rent out. It is in poor condition inside and out. They seem to run their business as they do their rental property and vice versa.
There are many other choices for your needs and any of them should be sought out before these hacks.