Hi there!
Been on the phone with Maytag AND their service affiliate as we also bought the extended warranty. Absolute S..T! The ice maker went during the initial year (Purchased from Home Depot 3/06) The initial delivery date was also not honored and had to wait over a week for the delivery. We had already gotten rid of our other refrigerator so had no fridge. Have 2 toddlers at home and after screaming at home depot they agreed to loan us a small fridge for the week and 1/2. Then 2 months after we got it... the same ice problem you all describe. Still covered under warranty during the initial year and they came and fixed that. Now we're into extended warranty time and water is all over my kitchen and the basement as the filter clogged and never emitted the "replace Filter" light. I changed the filter on my own and submitted the claim. Turns out the service company said the little lights were not covered so had they come out I would have had to pay the service charge! Now
since friday I have the blinking lights, ice door flap, and the
temp in the fridge and freezer is off. As it's a "NO COOL" issue, I was told the order would be expedited. Been on the phone all weekend and still nothing. One maytag "dependability" warranty rep even called their service company directly on my behalf AND THEY TOLD HER NO COOLING WAS NOT A PRIORITY ISSUE! WELL WHAT THE HECK IS? I have 2 kids and 90 degree weather here and no fridge or freezer! Waiting to see if the "DEPENDABILITY" rep will be able to expedite my service.
